Troubleshooting

common problems and how to fix them

Why Can't I see my profiles or observations??

The most common reason is that your profile filters are filtering out the observations you want to see! Go to the filter menu and make sure your filters are set appropriately! Learn more here

I found a problem with the app/I have an idea for how to make it better!

Please let us know about it! We are actively improving the Snow Scope App. You can either submit feedback by tapping "Submit App Feedback" in the app, or sending us an email at [e-mail]